IT Services | Multi-site Deployment Services
Do you have a new office that needs to be set up? Network that’s gone down? Large IT project you need help with? Any technical issues you have, we have the solution. RSG has an ever-expanding portfolio of registered technicians ready to assist your company with any of your multi-site deployments.
Resource Solutions Group Multi-Site Deployment Services provides comprehensive solutions using a proven methodology across multiple technologies for companies looking to refresh or upgrade their IT environment to meet their strategic business requirements. This includes centralized management of the following: Planning, design, logistics, device configuration, deployment, project management, support, cabling and disposition. Resource Solutions Group successfully manages every component of the deployment project to ensure project timelines, budgetary requirements and customer satisfaction goals are met or exceeded.
Tap into our nationwide network of IT Professionals
RSG Field Services help to:
- Reduce downtime
- Reduce Client risk
- Facilitate Client cost-savings
- Improve project efficiency
- Provide a single point of contact for IT Services
Services we offer:
- Hardware maintenance
- Break/Fix Support
- Network maintenance & troubleshooting
- PC Deployments & configurations
- VoIP support & installation
- Point-of-Sale support & installation
- Cable installations
- Server Maintenance
- Rack & stack
- Helpdesk Support
- More services available as needed
Existing clients submit ticket here:
Break/Fix
You break it, we fix it. RSG supports a variety of clients from financial institutions to real estate companies in reactive, as needed services of their IT equipment. Whether it’s a printer that’s gone down or a faulty PSU—our 7,000+ nationwide technicians can provide any IT help to get you back to business. When your equipment goes down RSG is there to get you back on track. Using RSG, you can ensure your hardware will be repaired by a certified technician that has gone through a rigorous screening process. Our on-site technicians get your equipment up and running quickly and reduce costly downtime.
Manage Services
Looking to scale up your support model? RSG offers managed service packages to provide a blanket of security while we look after your IT needs. Let us assist with the full spectrum of your company’s IT needs from data backups to software support. A dedicated RSG project manager will debrief a skilled technician, control the check-in and check-out, and handle the payroll process. Just submit a ticket and RSG will provide and manage all of your IT help.
Projects
RSG has an in-house Project Management team that is ready to work with you to make your next IT project a success. We’ve supported a variety of projects ranging from complete data and software migrations to rolling out new VoIP phone systems. With RSG you have a dedicated Project Manager there to handle your concerns from step one, to the project completion. Why stress over trying to figure something out when RSG has a certified tech ready to complete the job, saving you time, money and a headache.
Remote Support
These days we have more and more devices that need more and more attention. Updates, upgrades, uploads, and installs. Having some trouble getting Outlook to sync, or looking for some help getting your printer mapped back to the network? Our goal is to help your business grow by ensuring you’re set up for success. RSG can be there to help solve your issues no matter where you’re at. Focus on your customers, not your connections. IT help and support are just one call away.
Together we can get IT done
Do you need help with a break/fix projects? Do you need managed services or remote support? Let us help you knock IT out of the park! We just need a little information to get you started.